The Six-Stage Bench Method
The same order every visit, whether you booked a putter session or a whole bag. Consistency in the process is what makes the numbers comparable from one player to the next, and from your visit this year to your visit in three.
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Intake at the Counter
Twelve minutes of questions before anything is swung. What course you play most, what the turf is like there in August, what your usual miss looks like, whether anything hurts, what you have already tried and roughly what it cost.
The last question matters more than it sounds. If you spent eight hundred dollars on a shaft two years ago and it did not help, we need to know which shaft that was so we do not walk you into the same profile from a different label.
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Audit of What You Own
Your clubs go on the machine before ours come off the rack. Loft, lie, length, swingweight, total mass and grip size, written into the record as a starting state.
This is where most sessions produce their first surprise. Factory sets ship inside a production tolerance rather than on an exact number, and a set that has been played for five seasons has usually drifted further. Finding a two-degree spread across the middle irons is a normal Tuesday here.
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Baseline Swings
Fifteen to twenty shots with your own club, exactly as it is. No adjustments, no coaching, no commentary from us beyond keeping the pace steady.
Without a baseline, every later comparison is against a memory, and memory reliably overstates how good the old club was on its best day and understates how bad it was on the rest of them.
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Component Trials, One Variable at a Time
Head and shaft combinations come out in small groups. We change one thing per group, because a session that swaps head, shaft and length together produces an improvement nobody can attribute.
Between groups there is a pause. You will be asked what you felt before you are shown what the screen recorded, in that order, so the numbers do not colour your description.
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The Target Spec Gets Written
We fill in the as-ordered column in front of you: model, shaft, tip trim, playing length, target loft and lie, target swingweight, grip and tape wraps. You read it back. If anything on it is not what you thought you agreed to, this is the moment to say so.
You leave with a copy whether or not you place an order that day. The sheet is written in ordinary units and any competent builder can work from it.
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Build, Cure, Then Measure Again
The club is assembled by the same person who ran your session, left overnight for the epoxy to cure fully, then put back on the machine. The as-built column gets filled in from that second measurement, not from the target.
If the two columns disagree by more than our tolerance window, the club goes back on the bench and the record shows the second attempt. Only when both columns agree does the sheet get signed and the phone call get made.
The Window We Hold
A tolerance is only meaningful if it is written down before the work starts. Here is ours, and it applies to every build regardless of what the components cost.
| Measure | Window |
|---|---|
| Loft | ± 0.25 degrees |
| Lie | ± 0.25 degrees |
| Playing length | ± 1/16 inch |
| Swingweight | ± 1 point |
| Frequency across a set | ± 3 cpm from the progression |
| Total mass | ± 3 grams |
What Happens in Year Three
The record does not expire. Bring anything we built back at any point and we will re-measure it free, because forged heads move, grips shrink, and cart paths exist.
- Free re-check on our own builds, no time limit
- Replacement components ordered against the archived spec
- Set additions built to match the original progression
- Junior builds re-measured free for the first two years
Start at Stage One
Twelve minutes of questions, then your own clubs on the machine. Everything after that follows from what those two stages find.